** Phone and email service issues **
We are currently experiencing major disruption to our phone and email services. We are working hard with our provider to resolve this and apologise for any inconvenience. In the meantime, you can still track your consignments at my.tuffnells.co.uk as usual.
** Weather disruption **
Due to heavy snowfall, we are experiencing service delays in south, west and north Yorkshire and areas. We apologise for any inconvenience and will continue to update on progress.
Customer Brexit update
For our latest updates on Brexit, please click here.
Due to the current national lockdown situation, our Saturday service remains suspended. We will keep this under review and provide an update of any changes.
Due to COVID-19, our services and processes have been updated. For all the latest information, please click here.
If you are the receiver of a delivery and you have questions, please contact the sender of your goods directly. Remember to have your URN available.
Alternatively, customers can view the status of deliveries and obtain daily reports using my.tuffnells.co.uk.
5 reasons to choose Tuffnells
- Number 1 in irregular freight
Trusted by over 4,000 businesses, we’re the UK’s leading experts in handling large, heavy and bulky items.
- Services that suit you
We offer a wide range of services for items of irregular size and weight that others simply cannot match.
- It’s simple
myTuffnells is the smart way to manage your account online. With a simple sign up process and comprehensive user guide, myTuffnells gives you up-to-date information 24/7.
- A local service
With 33 depots nationwide, we can give you a great local service. You'll get to know your regular drivers and dedicated local team, meaning we're always on hand to support you.
- 167 countries
By air, sea or road, from America to Zambia, we can handle the logistics to over 160 destinations.
Track & Trace
To track your business parcel deliveries, use the details from your dispatch email and unique reference number.
Apply for an Account
If you're interested in setting up an account for your deliveries with Tuffnells, click here to get in touch. We'll pass your details to our depot manager closest to you who will be back in touch ASAP to get you started.