Due to COVID-19, our services and processes have been updated. For all the latest information, please click here.
Please note that services to the Channel Islands are likely to experience some delays due to the reduced number of crossings available at this time.
Due to the ongoing situation please be assured we are doing everything we can to continue our normal service. However, you may experience a delay in our response times to your emails and calls due to the higher than normal volumes.
If you are the receiver of the delivery and you have questions, please contact the sender of your goods directly. Remember to have your URN available.
Alternatively, for all customers, please make use of our online tool, where you will be able to view the status of deliveries and obtain daily reports. Sign up is free and can be found at my.tuffnells.co.uk.
5 reasons to choose Tuffnells
- Number 1 in irregular freight
Trusted by over 4,000 businesses, we’re the UK’s leading experts in handling large, heavy and bulky items.
- Services that suit you
We offer a wide range of services for items of irregular size and weight that others simply cannot match.
- It’s simple
myTuffnells is the smart way to manage your account online. With a simple sign up process and comprehensive user guide, myTuffnells gives you up-to-date information 24/7.
- A local service
With 38 depots nationwide, we can give you a great local service. You'll get to know your regular drivers and dedicated local team, meaning we're always on hand to support you.
- 167 countries
By air, sea or road, from America to Zambia, we can handle the logistics to over 160 destinations.
Track & Trace
To track your business parcel deliveries, use the details from your dispatch email and unique reference number.
Apply for an Account
If you're interested in setting up an account for your deliveries with Tuffnells, click here to get in touch. We'll pass your details to our depot manager closest to you who will be back in touch ASAP to get you started.